Privacy policy
This policy explains what we collect, why, and what we do with it.
What we collect
Your name, email and phone number when you sign up; the details of the transactions you make; and, where you choose to verify your identity, the confirmation returned by the identity service. We never store your BVN or NIN — only a one-way hash and the last four digits.
How we use it
To run your account, deliver what you buy, keep your money safe, and answer your questions. We use aggregate figures to understand and improve the service.
Who we share it with
Only the providers needed to complete what you asked for — the network for a top-up, the gateway for a payment. We do not sell your information to anyone.
Keeping it safe
Passwords and PINs are stored one-way and cannot be read back. Payments are handled over encrypted connections. Access to customer data is limited to staff who need it.
Your choices
You can update your details in your profile at any time, and unsubscribe from our emails with one click. To close your account, contact support.
This policy is a starting point. Have it reviewed for your own business before you go live.